In this Article you will learn how to check if your Outlook Settings are correctly Setup for our e-Mail Service using IMAP:
Open Outlook 365 (Or Outlook 2016):
Click on FIle in the Left upper corner:
On the page that appears, click on Accounts settings -> Account Settings.
A window opens with your current E-Mail accounts.
Now click on the email account you want to check/Adjust and then on Change...:
The page that appears should look like this:
Double check that the field Email Address contains the correct email address.
(Double check the spelling!!)
Next pay attention to the Incoming and Outgoing Mail server. Both should be set to mail.yourwebsite.com
(replace yourwebsite.com with your actual website/domain name.
It normally is the part AFTER the @ sign in your email address.
So, if your email address is firstname.lastname@example.org then Incoming and Outgoing mail server should be: mail.yourwebsite.com).
Next, click on More Settings...
Then click on the "Outgoing Server" Tab" and make sure the screen looks like this:
Last, click on the "Advanced" Tab and make sure the settings look like this: